Onboarding Specialist Job at ChiroUp, Swansea, IL

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  • ChiroUp
  • Swansea, IL

Job Description

Job Title: EHR Onboarding Coach

Location: Swansea, IL (St. Louis, MO Metro)

Job Description:

We're a highly motivated startup driven by collaboration and the mission to deliver exceptional solutions to chiropractic clinics. In this role, you'll manage the implementation of our EHR system, ensuring full system utilization for clinic success. You'll provide exceptional support, oversee account and setup management, and conduct comprehensive training sessions to help clinics get the most out of our platform.

Key Responsibilities:

  • Manage and lead the onboarding process for chiropractic clinics
  • Provide top-notch support during account setup and system implementation
  • Conduct detailed training sessions to ensure clinics are fully equipped to use the EHR platform
  • Collaborate with clients to tailor solutions to their needs and support their success
  • Ensure clinics are utilizing all available features to their fullest potential
  • Manage technical and training support cases
  • Manage migration of data (excel knowledge required)

Qualifications:

  • Strong attention to detail
  • Experience in account management or customer support
  • Excellent communication and training skills
  • Ability to adapt to new technologies quickly
  • Proficiency in excel

If you’re excited about joining a dedicated, innovative team in a dynamic startup environment, where your contributions make a real impact, we’d love to hear from you!

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