*Description* At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. The Okta Administrator/Engineer, Identity and Access Management (IAM), working under minimal supervision, will assist in the development and enhancement of IAM products, specifically Okta. They will support Single Sign-On integrations with SAML, OIDC, API authentication, lifecycle management integrations, workflows, and MFA policies, and make recommendations for improving the Okta service. They will provide operational support to the business, coach peers, and participate in discussions with various stakeholders on integration plans. Additionally, they will stay updated on industry trends and solve technical issues. Assesses various circumstances and uses sophisticated analytical and problem-solving techniques to identify root cause. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. This job is the fully qualified and experienced professional. Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues. Uses evaluation, judgment, and interpretation to select right course of action. Work is done independently and is reviewed at critical points. Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Adapts style to differing audiences and often advises others on difficult matters. May provide coaching, and/or mentoring to subordinate team members. What you'll be responsible for: Assists in planning, designing, developing, and implementing IAM products such as Okta. Creates SSO integrations using industry standards, such as OIDC and SAML Manages MFA polices and enrollment factors Management of Directory Integrations Configure applications in the Okta OIN that can do LCM/SCIM Use Okta Workflows to solve business and security issues. Configures, integrates, and tailors existing IAM products to address business problems or meet client requirements. Reviews IAM technical white papers and provide guidance to the team on future offerings. Performs integrations with directories (cloud and on-prem) and cloud platforms (e.g., AWS, GCP, Azure). Aligns business needs with technology and standards related to identity creation, deletion, vaulting, and password management. Creates and update metrics, automating data collection and aggregation Builds automation using scripts, RPA, SQL, and other tools. Participates in information-gathering meetings with clients to understand their needs, business goals, and desired outcomes. Performs other duties as assigned. *Skills* iam, okta, api, Cloud, sso, sailpoint, itsm *Top Skills Details* iam,okta,api,Cloud,sso *Additional Skills & Qualifications* Comprehensive knowledge and understanding of Engineering principles and practices within a professional discipline. Understanding of IAM platforms (Sailpoint, Saviynt, Okta) to support and maintain within the organization. Ensures IAM products align with the needs of the business and end-users. Assist in testing and maintenance of IAM systems. Experience with ITSM systems such as ServiceNow Knowledge of control frameworks such as NIST, PCI, SOX Knowledge of access management frameworks (RBAC/ABAC/PBAC). Understanding of cloud platforms (AWS, GCP, Azure). Knowledge of identity lifecycle management principles. Knowledge of security best practices and industry trends Technical writing and documentation abilities. Analytical and problem-solving skills Ability to explain technical concepts to various audiences. Ability to generate and interpret metrics and reports *Experience Level* Expert Level *Pay and Benefits* The pay range for this position is $50.00 - $55.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
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