Job Description

Job Description

Job Description

Summary:

The Data and Quality Assurance Coordinator is responsible for coordinating the organization-wide efforts to ensure that performance management and quality improvement initiatives are developed and managed using a data-driven focus, that sets priorities for improvements alighted with JFS' strategic plan.

Essential Functions

• Creates, maintains, and executes statistical reports to submit performance management data to major funders. Utilizes data to assist with the creation of JFS' PQI report and annual reports.
• Assists with the design of performance and quality training for performance management and quality improvement capacity building for four major program contracts.
• Regularly analyzes, monitors, and reports the status of performance and quality improvement efforts and results.
• Creates and runs custom reports in response to requests from funders, the community, or internal performance management needs from JFS staff.
• Participates in the Performance and Quality Improvement (PQI) Committee.
• Assists managers with developing, implementing, and applying evaluations measures for all programs and client outputs and outcomes. Assists with the tabulation of results. Communicates the results to leadership. Assists with the development of recommendations and improvement plans. Monitors progress towards improvements.
• Provides overall administration of the ETO database, including system operation and maintenance, system reporting, monitoring, evaluation and enhancement, and staff training.
• Serves as a Certified Site Administrator for ETO. Member of the CETO group formed by Social Solutions. Participates in ETO User Group Meetings.
• Creates, maintains, and monitors reports that assist with compliance of the Children's Service Funds (CSF) contract requirements. Coordinates CSF requests for quality data. Represents JFS at CSF meetings regarding performance management.
• Assists with the creation and maintenance of a reporting system that tracks productivity for relevant staff.
• Assists with facilitating and maintaining compliance with program contacts.
• Coordinates JFS compliance with COA.
• Supervises clerical support staff, as appropriate.

Additional Responsibilities

• May assist in planning staff training and in-service trainings.
• Demonstrate teamwork in delivery of care management services.
• Other duties and required or assigned
• Complies with all company policies and standards.

Qualifications

To be successful in this position, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: Bachelor's Degree in social work or related field.

Work Experience: Minimum of 3-5 years of experience in project management and 5 years of supervisory experience.

Knowledge, Skills and Abilities

• Demonstrated analytical, problem solving, conflict resolution, and system thinking skills.
• Demonstrated ability to organize and prioritize workload using project management skills.
  • Knowledge of JFS services, best practice standards, evidence-based treatment methods, and outcome measurement.
    • Advanced verbal and written communication skills
    • Ability to use standard office equipment, computers and related software applications.

Licenses, Certifications and Professional Affiliations: N/ A

Competencies:

• Project Management: Sets clear objectives and measurements. Able to define a clear path to achieve objectives. Clearly identifies responsibility and tasks, and involves others as needed. Can organize people and activities and maintain progress. Plans sufficient time to accomplish work. Monitors goal achievement process and progress. Keeps others informed.
• Setting Goals and Expectations: Understands JFS' objectives and strategies. Clearly communicates performance expectations. Monitors progress towards meeting objectives.
• Functional Knowledge and Skills: Has the knowledge and skills necessary to perform at a high level in the job function. Continuously seeks to increase knowledge and skills as appropriate. Can quickly learn new information.

Supervisory Responsibilities:

Administrative Assistants

Work Environment

Work is typically performed in an inside office environment.

Physical Demands

This position requires prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds.

Travel

Travel within the community may be required.

Other

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

JFS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Tags

Contract work, Work experience placement, Local area,

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