Client Advisor - Pines BMW Job at Holman Enterprises, Inc., Hollywood, FL

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  • Holman Enterprises, Inc.
  • Hollywood, FL

Job Description

Pines BMW c urrently has an opening for an experienced Client Advisor to join their team!

Principal Purpose of Position:

  • Oversees all aspects of the sales of vehicles and associated paperwork.
  • Greets customer on sales floor and performs a needs analysis including make, type, and features of vehicle desired.
  • Explains features/benefits and demonstrates operation of vehicle in showroom or on road.
  • Researches availability of models and optional equipment using computer database.
  • Works with Sales Managers and F&I and negotiates sales price, lease payment, including tax, trade-in allowance, license fee, and discount / rebates.
  • Walks the lot and visually inspects inventory.
  • Completes all paperwork and arranges for detail and delivery of vehicle.
  • Delivers and familiarizes the customer with vehicle.
  • Maximizes the customer experience.
  • Assist Sales Manager with customer problems.
  • Attends/completes required training and department meetings

What are we looking for?

  • Good verbal and written communication skills.
  • Minimum 3 years of high-end automotive sales experience
  • Ability to work, interact and be a team player with sales management and other sales employees.
  • Communicate sales transaction with customers, sales management and F&I personnel.
  • Ability to explain features and benefits of vehicles to Customers.
  • As required, fulfill manufacturer certification requirements.
  • Ability to negotiate, overcome objections and close the sale.
  • Possess good listening skills and create an exceptional customer experience.

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