Call Center Retention Executive - Entry Level Job at DISH, Middletown, NJ

dUNhdytDNndmQU9XSzdqYXVlTkJ0dUYr
  • DISH
  • Middletown, NJ

Job Description

Company Summary

DISH, and EchoStar Company, is hiring in Roseland! Join us for our upcoming  Information Session & Interview Workshop on July 9th for our open Retention Representative roles. You’ll have the opportunity to connect with our talent professionals to learn about our culture, commitment to professional growth, and a look at what a day in the life of a Retention Agent looks like!
 
Register here !
We look forward to meeting you!

 

DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.

 

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.


Department Summary

Our award-winning Inside Sales & Retention team successfully influences existing and future customer decision-making by selling the value of DISH’s products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling!


Job Duties and Responsibilities

The Retention Executive position provides incredible opportunities to develop sales skills and grow a long-term career at a company that generates over $17 billion in revenue. DISH provides the training, development and tools to be successful.

Key Responsibilities

  • Successfully sell DISH and Boost products and services to new and existing customers
  • Assess each customer’s needs and offer the best value
  • Demonstrate the ability and resilience to bounce back from challenges and maintain focus on larger goals
  • Effectively manage time, open to learning new methods and looking to advance as a sales contributor
  • Build and maintain customer relationships
  • Document customer information including demographic, billing, etc.
  • Provide excellent customer service, listen to the customer and ensure their satisfaction

What’s In It for You? 

Uncapped Commission and No Cold Calling, Ever .

At DISH, our Retention Executives handle 100% inbound calls. We give you the best tools, products and services on the market to fast-track your career. It’s all part of how DISH sets you up for success.

Compensation

$20.50/hour base pay plus uncapped commission. Target compensation is $68,000/year, with the potential to earn significantly more based on performance. Top performers make well over six figures annually! You’ll also have the opportunity to promote two levels within your first year with commensurate title and hourly pay increase.

You’ll also receive:

  • Paid training and ongoing development to maximize your career potential
  • Medical, dental and vision insurance benefits 
  • Paid time off, 401(k) with company-matched funds, employee stock purchase plan and tuition reimbursement
  • Complimentary DISH TV programming at your home, plus deeply discounted Sling TV, Boost Mobile and Boost Infinite plans
  • Rewards and Recognition program offering food days, high-value prizes, elaborate trips and so much more

Skills, Experience and Requirements

  • Excellent verbal, written and interpersonal communication skills
  • High school diploma; college graduates preferred
  • Pre-employment screen, which may include a drug test 
  • Must be able to work full-time, on-site in one of our Direct Sales facilities
  • Must have open availability to work provided schedules
  • Have a smartphone or other device with an active network connection

Environment

  • On-site location
  • Desk position
  • Full-time schedule provided post-offer - variable hours which include weekends and holidays
  • Ability to bid on available work schedules based on performance, attendance and quality assurance

Salary Ranges

Compensation: $20.50/Hour
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

 

The base pay range provided is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies. Compensation is also based on the role's location and may change depending on the work location. Candidates must successfully complete a pre-employment screen, which may include a drug test and DMV check. The posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled.

By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See Dish Network LLC Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at

Job Tags

Hourly pay, Base plus commission, Holiday work, Full time, Flexible hours,

Similar Jobs

OJ Digital Solutions

e-Commerce / Amazon Graphic Designer - Infographics, Packaging & Logos Job at OJ Digital Solutions

 ...OJ Digital Solutions is seeking a motivated and experienced Graphic Designer to join our 100% remote team as a contract / per-task based...  ...mainly for Amazon and other ecommerce platforms. # Create packaging designs # Create logo/branding designs # Print design (flyers... 

US Navy

Military Intelligence Officer Job at US Navy

If you're an Intelligence Specialist, you make sure that we're always one step ahead of our adversaries. Collect intel on everything from data on foreign cultures to enemy movements to current weather forecasts. Then, use it to create cohesive intelligence briefings for... 

St. Elizabeth Healthcare

Mechanic Job at St. Elizabeth Healthcare

 ...function. Systems equipment includes: Medical Gas systems Plumbing systems Water and Steam systems Sprinkler Systems...  ...execution of utility shutdowns of piping systems that are in the Maintenance Groups area of responsibility. Participate in the maintenance... 

Gentle Dental

Orthodontist Job at Gentle Dental

For more information, please reach out to Jeff Farrell, Talent Acquisition Manager at ****@*****.***. Gentle Dental is immediately hiring for a full-time Orthodontist to work out of our Portland, Oregon offices. In this new normal, Gentle Dental offers more...

Delta Air Lines, Inc.

Flight Attendant Job at Delta Air Lines, Inc.

 ...Recognized as the best in the business, our Flight Attendants touch the lives of our 180 million...  ...recognized by The Points Guy as the Best U.S. Airline for the seventh year in a row and...  ...We operate out of 14 bases across the United States including Atlanta, Boston, Cincinnati...