Job Description
Our Federal client is looking for several Customer Support Specialists for a contract role in Atlanta, GA. This is a 100% work from home position with the professionals working 40 hours a week. The Shift may include day and evening timings until midnight and also weekends. The position pays $17.20/ hour.
Note - There will be a basic 101 computer assessment test and a zoom or teams call with the individuals to check the video quality.
The professionals will receive inbound calls from the public and assist customers with various health related inquiries. The Customer Support Specialists will utilize various databases and written materials to look up and provide information to telephone inquiries. The right candidates will need to meet the following qualifications:
· High School diploma or GED required
· Minimum six (6) months customer service/administrative /call center experience required
· Must be able to speak English clearly and professionally
· Bi-lingual candidates will receive priority consideration
· Proven verbal and written communication skills a must
· Experience working with a PC and a Windows environment required
· Ability to effectively work within established contractual turnaround times required
· Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
· Proven ability to work as a member of a team is required
Work from Home Requirements:
· This is a Work at Home assignment. Equipment WILL NOT be provided to support this role. All employees that Work at Home (WAH) must have the equipment and meet the following minimum requirements below:
· Must have a desktop or laptop with the following:
o Windows 10
o Intel Core i5 processor or higher
o 8GM Memory
o 256 GB Hard Drive
o Minimum of 1 USB Gen 2 or newer
o Headset connection hard wired (not wireless)
o Hard Wired internet connection (CAN NOT use Wi-Fi)
o 1 RJ-45 for wired network connection
· Must have a dedicated office space that will allow employee to have all working shifts void of interruption from family members, pets, personal phone calls, etc. The environment should mimic the in-office environment and experience for the customer.
· Must have reliable high-speed internet connection (validated by a copy of a current internet bill with internet specifications).
· Must have 2 monitors
· Minimum speed requirement of 25/25 mbps. Must pass speed test.
Schedule: Part-time, Benefit Eligible, 24 hours per week, 4a-4p, Saturday and Sunday Minimal Acceptable Job Qualifications Licensure: Phlebotomy certification within 30 days of hire SAMA Level 1 within 30 days of hire BCLS required within 60 days of hire...
...that this position is only open to candidates who are currently authorized to work in the United States. We are seeking an Appliance Repair Technician to become part of our team! You will perform all repair, installation, and maintenance dues required by our...
...We Are: TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders,... ...Are Looking For: We are looking for a skilled and motivated Data Scientist to join our Data Insights team. The ideal candidate will be able...
...job and there's no telling what you could accomplish!We are currently seeking a Senior Manager, Public Relations to join our Product PR team. Apple's worldwide communications team informs the world about the Company, our innovative products and services, and the values...
...Department in the country. We need good Entry Level technicians to change oil, rotate tires... ...first 90 days We pay all your toolbox relocation expenses We will honor any prearranged... ...- Medical and Dental ~401k ~ Paid factory training ~ State of the art facilities...