Job Description
Renewal Specialist at Tags & Titles
We are looking for a highly skilled registration renewal specialist with exceptional attention to detail and strong analytical skills to join us in our mission. The ideal person for the job will have previous experience with data entry and working with spreadsheets.
This position is a role working with a team of registration and billing specialists to perform tasks related to renewing vehicle license plates in Georgia.
This role requires strong experience with Microsoft Excel. Candidates must demonstrate the ability to perform intermediate-level tasks in excel, such as working with formulas and creating pivot tables.
Daily and Monthly Responsibilities
Processes vehicle registration renewals within the established timelines and customer SLAs
Scans and validates incoming registrations, plates, and other documentation with accuracy and efficiency and returns to customers within established timelines and SLAs
Accurately perform data entry within the related data fields (requirements, procedures, rejections, fees, forms, notes, shipping, help, VINs, and tags)
Respond in a courteous, professional, and timely manner to all customers within company timelines
Organize, plan, and prioritize workflow of registration renewals
Research and resolve issues promptly
Provide support and guidance for title runners in their daily routines
Requirements
Strong experience with Microsoft Excel
Time Management and attention to detail
Fast typing, with an eye for accuracy
Excellent customer service, verbal, and written skills
Ability to work independently
Valid Georgia Driver's License and good driving record
Preferred Qualifications
Registered notary in the state of Georgia
Experience processing vehicle registrations or titles in Georgia
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Monday to Friday – 8AM-4:30PM
Experience:
Microsoft Excel: 3 years (Required)
Data entry: 2 years (Required)
License/Certification:
Driver's License (Required)
Work Location: In person
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